General Terms and Conditions

User Eligibility

Use of Haventrust services requires compliance with local laws and that users are capable of legally entering into agreements in Singapore.

Users must be at least 18 years old to utilize our wellness services and to create a personal account.

You agree to use our services only for lawful purposes aligned with Singapore regulations.

Haventrust services are intended for residents of Singapore; access from other regions may be subject to restrictions.

Account Registration and Security

Creating an account allows access to personalized senior wellness tools and program management.

Users must provide accurate, current information during account registration and promptly update any changes.

Protect your login credentials carefully; you are responsible for activity originating from your account.

Accounts are non-transferable; sharing login details with third parties is prohibited.

Notify Haventrust immediately if you suspect unauthorized access to your account.

We may suspend or terminate accounts violating these terms or posing security risks.

Service Description and Usage

Haventrust provides wellness resources and programs aimed at promoting senior wellbeing in Singapore.

We may update service features or availability, with prior notice whenever feasible.

Services are available subject to maintenance, technical issues, and local regulations.

User Conduct Rules

Users agree to follow guidelines ensuring respectful and responsible interactions within Haventrust services.

• No discriminatory or offensive content shall be shared on the platform.
• Users must not engage in fraudulent or deceptive activities.
• Respect copyright and intellectual property rights of others.
• Avoid sharing false health information or advice.
• Comply with all applicable Singapore laws while using our services.
• Ensure confidentiality of other users’ personal information.
• Refrain from disruptive or malicious behavior that harms the community.

User Submitted Content

Users may submit content related to wellness experiences, subject to review and compliance with policies.

Users retain ownership of their submitted content but grant Haventrust a license to use it for service purposes.

The granted license allows Haventrust to display, distribute, and modify user content as necessary to provide services.

Users are responsible for their content and must ensure it does not infringe on others’ rights or applicable laws.

Haventrust reserves the right to remove content violating terms or deemed inappropriate.

Intellectual Property Rights

All intellectual property associated with Haventrust services remains the exclusive property of Haventrust unless otherwise indicated.

• Do not reproduce or distribute proprietary content without authorization.
• Avoid using Haventrust activity or logos without permission.
• Respect confidentiality of our proprietary wellness methodologies and resources.

Paid Service Terms

Certain wellness programs and tools offered by Haventrust may require payment as detailed below.

Pricing information is transparent and accessible before purchase; prices are in Singapore dollars.

Payments can be made using approved methods securely processed by third-party gateways.

Subscription plans, if available, are billed periodically with options for cancellation.

Refunds are evaluated case-by-case; please contact our support for assistance.

Users can cancel paid services following specified terms, avoiding future charges.

Applicable taxes on services are included in the total charge as required by Singapore regulations.

Haventrust reserves the right to adjust prices, providing notice ahead of changes affecting subscribed users.

Access to paid services may be suspended if payments are not received on time.

Disclaimer of Warranties

Our services provide general wellness information and are not a substitute for professional medical advice or treatment.

Limitation of Liability

Haventrust is not liable for indirect damages resulting from use of our services or reliance on provided information.

Third-Party Services and Links

Links to third-party resources are provided for convenience; we do not endorse or guarantee their content.

Termination and Suspension

We may terminate service access for violations of these terms or legal requirements, with prior notice if possible.

Termination may result in loss of access to account data and service features without refund.

Privacy Policy Reference

Our Privacy Policy governs the collection and use of personal data in connection with our services and is incorporated herein by reference.

Communications and Notifications

Official communications will be sent via email or phone, using details provided during registration.

Modifications to Terms

We reserve the right to amend these terms; continued use after changes constitutes acceptance.

Governing Law

These terms are governed by the laws of Singapore, without regard to conflict of law principles.

Dispute Resolution

Disputes arising out of or related to these terms will be resolved through Singapore’s judicial system.